Clear Skin or Your Money Back. Period.
No hidden conditions. No forms to fill out. No product returns.
Why this guarantee?
Because we know what it’s like to waste money
You’ve already spent hundreds on products that promised the moon. We refuse to put you through that again.
Because we trust our products
Our formulas are tested on melanin-rich skin, with active ingredients dosed for real results. If we didn’t believe in our products, we wouldn’t offer this guarantee.
Because you deserve to try stress-free
No pressure, no risk. You try, you judge for yourself. And if it doesn’t work for you, we take full responsibility.
How does it work?
Order and try for 60 days
Follow your routine as normal. Results start appearing between 4 and 8 weeks depending on your type of hyperpigmentation.
Send us a simple email
If you’re not satisfied, write to us at contact@my-aureane.com. No complicated forms, no justification required.
Full refund within 48 hours
We refund your entire order. And you keep the products — we won’t ask you to send anything back.
Yes, you keep the products. Even if you’ve used 90% of them.
What’s covered
All individual products (soap, serum, cream, roll-on)
All kits and bundles (Essential, Transformation)
Even if you’ve used almost all of the product
What’s not covered
For full transparency, here are the only exceptions:
Products purchased from unauthorized retailers (only my-aureane.com is our official store)
Requests made after the 60-day period following delivery
Guarantee FAQ
We’ll still refund you. Our commitment is your complete satisfaction. If the results don’t meet your expectations, you’re covered by the guarantee.
No, never. You keep everything. We won’t ask you to send anything back. It’s our way of showing we stand behind our promises.
Within 48 hours of your email request. The refund will appear in your account within 5 to 10 business days depending on your bank.
Yes. The only thing we ask is that you write to us within 60 days of receiving your order. No justification, no forms, no awkward questions.
A note from our founder
I know what it’s like to invest in a product and be disappointed. To read incredible promises, spend your hard-earned money, and see zero results. It’s frustrating, discouraging, and sometimes humiliating.
When I created Aureane, I made myself a promise: no woman should ever take a risk by trusting us. If our products don’t give you the results you deserve, it’s our responsibility to make it right — not yours.
This guarantee is my personal commitment to you. Not a marketing gimmick, not fine print. A real promise.
With care,
Founder of Aureane
Ready to try risk-free?
60 days to try. Complete satisfaction or a full refund. You have absolutely nothing to lose.
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